FAQs

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Our organization is already registered. Do we need to register again?
Answer

Before you begin a grant application, you must first register your organization or update your organizational profile with specific information about your organization. If you have successfully registered your organization in the last year, you do not need to register again. Simply ensure your organization’s information is up-to-date. 

My submission was declined and I disagree with your decision. What is the appeal process?
Answer

There is no appeal process at both registration and application stages. All OTF decisions are final.

How does OTF assess grant applications?
Answer

Your application is first reviewed for eligibility, completeness, and how well your project fits with your chosen Priority Outcome. Then reviewed by staff and OTF’s Grant Review Teams, which are composed of local volunteers from your region. And lastly, the Board of Directors makes the granting decisions.

Read about how OTF assesses grant applications.

Can I make corrections to my application after I submit?
Answer

Once an application is submitted, corrections cannot be made. 

Why does OTF audit the grants it makes?
Answer

OTF complies with Ontario’s Transfer Payment Accountability Directive, which requires that we “ensure that recipients receiving transfer payments are providing the services for which funds have been received.” The audit process is one of the tools we use to ensure our funds are used as intended. It allows OTF to look a little deeper into grants to verify and validate how the money was spent and ensure that grant results and progress measures are being fulfilled. OTF uses these results to inform continuous improvement initiatives. 

How long does it take OTF to verify my organization’s registration?
Answer

Up to 10 business days. OTF must verify that registering organizations are eligible, using Canada Revenue Agency, Industry Canada and/or incorporation records. OTF also reviews your organization’s history with the Foundation (where applicable), and checks that other OTF eligibility criteria such as anti-discrimination compliance, board of directors arm’s length relationships and overall financial health, are met.

How does OTF define a government or municipal agency?
Answer

Our eligibility policy states that we do not fund agencies of provincial and federal governments as well as agencies of municipalities with populations over 20 000. While provincial and federal agencies are usually well defined by legislation, determining whether an organization is a municipal agency can be a challenge for applicants in the absence of a well-established definition. OTF has developed its definition using the Government of Ontario’s definition of provincial agencies.

An agency has most of the following characteristics:

  • Is established by a level of government (including a municipality) through a constituting instrument (egg. under or by statute,  Order in Council, Council Resolution, municipal by-law or regulation)
  • Is accountable to a level of government for fulfilling its legislative obligations, the management of the resources it uses, and its standards for any services it provides
  • The majority of its appointments are made by a level of government
  • Is organizationally autonomous from the municipality/government but is still part of the municipality/government
  • Has authority and responsibility, granted by the municipality/government, to perform an ongoing public function or service that involves adjudicative or regulatory decision-making, operational activity, or an advisory function
How does OTF determine the merits of an application?
Answer

We review all applications against all assessment criteria. It is incumbent on the applicant to refer to the criteria, and be clear and precise when answering the questions.  

I am having trouble registering or uploading documents. Can you help?
Answer

Yes. Contact our Support Centre at otf@otf.ca or 1.800.263.2887 and one of our friendly staff will get back to you in 24 hours or less. 

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